Privacy Policy

1. Introduction

Welcome to PaperHumanizer ("we", "us", or "our"), operated at paperhumanizer.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our academic AI text humanization service.

By using PaperHumanizer, you consent to the practices described in this policy.

2. Information We Collect

2.1 Account Information

• What we collect: Your name, email address, and any other information you provide during registration.
• Purpose: To manage your account, process payments, and provide customer support.

2.2 Usage Data

• What we collect: Pages visited, features used, session duration, and general usage patterns.
• Purpose: To analyze and improve our Service.

2.3 Submitted Text Content

• What we collect: Text you paste into the humanizer tool for processing.
• How it's used: Your submitted text is sent to our AI processing provider (via OpenRouter) to generate the rewritten output. We do not permanently store your submitted text after your session ends. We do not use your text to train AI models.
• Third-party processing: Text submitted for humanization is processed by third-party AI model providers. By using this Service, you consent to this processing. Do not submit text containing sensitive personal information, confidential data, or anything you would not want processed by a third-party AI system.

2.4 Device and Technical Information

• What we collect: IP address, browser type, operating system, and device type.
• Purpose: To ensure Service compatibility and security.

2.5 Cookies and Tracking

• What we collect: Session cookies and optional analytics cookies.
• Purpose: To maintain your login session, remember preferences, and analyze usage patterns.
• You can disable cookies in your browser settings, though some Service features may be affected.

2.6 Payment and Billing Information

• What we collect: We do not directly store your payment card details. Payments are processed by Creem, our Merchant of Record. Creem collects and processes payment information on our behalf in accordance with their privacy policy.
• What we retain: Transaction records, subscription status, and billing history necessary for account management.

3. How We Use Your Information

We use your information to:

• Provide and improve the PaperHumanizer Service
• Process payments and manage your subscription or credit balance
• Send transactional emails (receipts, subscription confirmations, support replies)
• Respond to customer support requests
• Monitor for abuse and ensure Service security
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Information Sharing and Disclosure

We share your information only in the following circumstances:

• AI Processing Providers: Text you submit is processed via OpenRouter and the underlying AI model providers to generate outputs. These providers are bound by their own privacy policies.
• Payment Processor: Creem processes payments and receives necessary billing information.
• Legal Obligations: We may disclose information to comply with applicable laws, regulations, or valid legal requests from authorities.
• Business Protection: To protect the rights, property, or safety of PaperHumanizer, our users, or the public.
• Service Providers: Trusted third-party services (e.g., hosting, analytics, email delivery) that help us operate the Service, under confidentiality agreements.

5. Data Retention

• Account data: Retained for as long as your account is active, or as needed to provide services.
• Submitted text: Not retained after your session ends.
• Transaction records: Retained for the period required by applicable financial and tax laws.
• You may request deletion of your account and associated data by contacting us at support@paperhumanizer.com.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, access controls, and secure infrastructure to protect your information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

PaperHumanizer is not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. International Data Transfers

PaperHumanizer operates globally. Your data may be transferred to and processed in countries other than your own. By using our Service, you consent to such transfers, which will be conducted in compliance with applicable data protection laws.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Objection: Object to certain processing activities.

To exercise these rights, contact us at support@paperhumanizer.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website. The "last updated" date at the top of this page reflects the latest revision.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@paperhumanizer.com Website: paperhumanizer.com